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Privacy Policy

Effective date: December 18, 2025

1) Who we are

The Healed Soul (“we,” “us,” “our”) operates a website that offers resources (including books and downloads), events, and booking options for services such as workshops and speaking engagements. The Healed Soul+2The Healed Soul+2

2) What information we collect

We collect information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A. Information you provide to us

Depending on how you interact with the site, you may provide:

  • Contact information (such as name, email address, phone number, and message content) when you fill out forms, request information, or communicate with us. The Healed Soul

  • Purchase information when you buy items from our shop (such as billing/shipping address, order details, and transaction confirmations). The Healed Soul

  • Booking information when you schedule or request services (such as your name, contact details, preferred date/time, and any information you include in a booking request). The Healed Soul

  • Event registration information if you register or RSVP for events (such as name, email, and attendance details). The Healed Soul

B. Information collected automatically

When you visit the site, we (and our service providers) may automatically collect:

  • Device and usage data (e.g., IP address, browser type, pages viewed, time spent, referring/exit pages).

  • Cookie and similar tracking data to operate the site, remember preferences, and understand site traffic.

C. Information from third parties

We may receive information from:

  • Payment processors (confirmation of payment status and limited transaction details). We typically do not receive or store your full card number.

  • Website platform and analytics providers that help us host, operate, and measure performance of the site (for example, Wix hosting and built-in tools, if enabled). The Healed Soul

  • Social media platforms if you engage with us through social links or embedded features (subject to their privacy practices). The Healed Soul+1

3) How we use your information

We use personal information to:

  • Operate the website and provide its features.

  • Process orders and deliver products (including digital downloads where applicable). The Healed Soul

  • Provide and manage bookings/services (including workshops and speaking engagement requests). The Healed Soul

  • Manage events and communicate event details. The Healed Soul

  • Respond to inquiries and provide customer support.

  • Send administrative messages (e.g., receipts, confirmations, policy updates).

  • Send marketing messages (only where permitted by law and consistent with your preferences; you can opt out—see Section 8).

  • Improve and secure our site, prevent fraud, and troubleshoot issues.

  • Comply with legal obligations and enforce our Terms & Conditions.

4) Cookies and tracking technologies

We may use cookies and similar technologies to:

  • Keep the site functioning (e.g., security, network management, accessibility features).

  • Remember your preferences.

  • Understand how visitors use the site so we can improve it.

Your choices: You can control cookies through your browser settings. If you disable cookies, some site features may not work properly.

5) How we share information

We may share information in the following circumstances:

  • Service providers that help us run the site and deliver services (e.g., site hosting, checkout, scheduling/booking tools, email delivery, analytics). The Healed Soul+2The Healed Soul+2

  • Payment processors to complete transactions (they process payment data under their own privacy terms).

  • Legal and compliance reasons, such as responding to lawful requests, protecting rights and safety, or preventing fraud.

  • Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (we will take steps to protect your information).

We do not sell your personal information in the ordinary sense of “selling” it for money. (Some privacy laws define “sale” broadly; see Section 9 for rights.)

6) Data retention

We keep personal information only as long as necessary for:

  • Providing products/services,

  • Maintaining records (including tax/accounting where required),

  • Resolving disputes,

  • Enforcing agreements, and

  • Complying with legal obligations.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Email and communications preferences

If you subscribe or opt in to receive messages from us, you may:

  • Unsubscribe using the link in our emails (when available), or

  • Contact us to request removal from marketing communications.

Even if you opt out of marketing, we may still send non-promotional messages (e.g., order confirmations, service-related updates).

9) Your privacy rights

Your rights depend on where you live. Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you,

  • Request correction of inaccurate information,

  • Request deletion of certain information,

  • Object to or restrict certain processing,

  • Receive a copy of your information in a portable format, and/or

  • Opt out of certain sharing/processing (where applicable).

How to exercise rights: Contact us using the details in Section 12. We may need to verify your identity before completing certain requests.

10) Children’s privacy

Our site is not intended for children under 13 (and in some jurisdictions, under 16). We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

11) Third-party links and services

Our site may include links to third-party sites or services (including social platforms). Their privacy practices are governed by their own policies, not ours. We encourage you to review their policies before providing information.

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12) Contact us 

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at admin@thehealedsoul.com.

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13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Effective date” at the top.

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